FAQs

Frequently Asked Questions:


What are your products intended for?

All products offered by C2 Peptides are intended strictly for laboratory research purposes only. They are not for human consumption, therapeutic use, or diagnostic use.


Do I need a prescription to purchase?

Our products are sold for research purposes only. Customers are responsible for ensuring their use complies with all applicable laws and regulations.


How should peptides be stored?

Most lyophilized (freeze-dried) peptides should be stored in a cool, dry environment away from direct light.


What is bacteriostatic water used for?

Bacteriostatic water (BAC water) is commonly used in laboratory environments as a reconstitution solution for research compounds.

It contains a small amount of benzyl alcohol to help prevent bacterial growth during laboratory handling.


How long does shipping take?

Orders are processed within 1–2 business days.

Shipping times may vary depending on location and carrier, but most domestic shipments arrive within 3–5 business days after processing.


Will I receive tracking information?

Yes. Once your order has shipped, you will receive an email with tracking information so you can monitor the delivery status.


Can I modify or cancel my order?

Order changes or cancellations must be requested as soon as possible after purchase.

Once an order has been processed or shipped, modifications may no longer be possible.


Do you offer refunds or returns?

Due to the sensitive nature of research compounds, all sales are considered final unless an item arrives damaged or incorrect.

If you receive a damaged product, please contact us within 48 hours of delivery.


How can I contact customer support?

For any questions regarding orders, products, or general inquiries, please contact us at:

C2peptides@gmail.com


Do you provide dosing instructions?

No. C2 Peptides does not provide dosing instructions or medical guidance.

All products are sold strictly for research use only.


Are your products tested?

Yes, all of our products are 3rd party tested to ensure accurate and price research peptides. Our products are sourced from reputable laboratories and manufactured using high-purity research standards. For additional information about quality standards we direct you to our lab results page, or please contact customer support as needed. 


Where are you located?

C2 Peptides is a U.S.-based research supply company providing high-quality peptide research materials.